Privacy Notice

Privacy Policy

ZUMUB recognizes and respects the right of its users to the protection of their personal data, in accordance with the General Data Protection Regulation (hereinafter “GDPR”), established by EC Regulation No. 2016/679.

The personal data of the users of our website (at are collected to enable the delivery of the services provided by ZUMUB, since without the collection of personal data it is not possible to carry out the commercial operation through the website.

See our Privacy Policy below.

1. Collection of personal data:

The data of the users of our website – – is collected during navigation, namely for the following purposes:

  1. Placement of purchase orders;
  2. Requests for clarification on products and other aspects related to ZUMUB
  3. Enrollment in the affiliate program;
  4. Price match requests;
  5. Products evaluation;
  6. Blog usage and content distribution;
  7. Dissemination of news, informations and promotions.

While browsing our website, users may be asked to provide the following data, depending on the purpose for which they are intended:

- Full name;

- Postal address;

- E-mail;

- Telephone or mobile phone number;

- Date of birth;

- Tax identification number;

- Links to social networks.

In addition to the purposes described above, your personal data may be used to improve the user experience of our website.

The data collected during navigation can be used to analyze and improve certain tools and functionalities available on our website, to improve the user experience.

By signing up or signing in via Facebook or Google, the user expressly agrees to ZUMUB’s Terms and Conditions and Privacy Policy.

By registering on the ZUMUB website you further acknowledge that you accept to receive information about products and promotional campaigns established by ZUMUB through the email provided.

At any time, the user may choose to stop receiving information about products and promotions. To do so, you can change the preferences in “My Account” tab or by clicking in the link to unsubscribe or send us an email from your customer account with “Remove” in the subject, or by contacting us by any of the following means: email, telephone or mail.

The data provided by the user may be necessary to help ensure the security of our website and services, for affiliation purposes, statistical purposes, back-ups of data, dissemination of news and promotions, and for allowing us to accomplish your requests and orders, including for the correct issue of invoice, delivery of the order at the address provided, and telephone contact for resolution of incidents on delivery.

In case of orders with cash on delivery, or with potentially incorrect data, the information can be confirmed by telephone with the user before the acceptance of the order.

The data collected during the purchase may be processed in order to provide the products and services purchased and to ensure the appropriate registration and monitoring of the transactions made, namely in the choice of the delivery company and payment method.

The data collected for notifications, and obtained by subscription of email notifications, at the time of registration, or in the various forms of email registration available on the site (product questions, price matching, application for the program of Affiliates, contact through form, subscription to replacement warnings of Stock and subscription of Newsletter) may be processed for the dissemination of news, information, promotions and releases of services and/or products or campaigns of ZUMUB.

For users who express an interest in Fitness and sport and that have a remarkable Online presence, the Affiliate program may be an option. In the context of the Affiliate program we collect your data so that we can analyze the applications and send you news, information and promotions of ZUMUB.

The personal data collected in the Blog is intended to send relevant information to the reader, including initiation manuals for supplementation, as well as the submission of news, information and promotions of ZUMUB.

The personal data collected in the website for price comparison are part of the program "Price Match" and are used for analysis of user pricing requests, as well as to submit information about products from ZUMUB.

The personal data that we collect can be used to answer the questions made by the user through our website, as well as to submit information about products from ZUMUB.

Personal data may be used for processing and advertising, on the product page or on any page of the ZUMUB website or used for promotional purposes on another digital platform or Offline, and to improve the services of the ZUMUB.

We do not market your personal data, nor do we disclose it without your consent.

2. Transmission of personal data to third parties:

The person responsible for the processing of personal data collected by ZUMUB may exceptionally rely on the help of some partners so that, on behalf of ZUMUB and according to our guidelines, process some of the personal data, the processing being done according to this Privacy Policy and respecting the technical instructions provided by ZUMUB.

Such partners shall not be able to transmit their personal data without the authorization of the person responsible and may not subcontract other entities without the express authorization of the data controller, ensuring the confidentiality and safety of the persons.

3. International transfer of personal data:

Some of your personal data will be treated by third countries, including outside the European Union, but the rights of the personal data holder shall be fully ensured in accordance with the GDPR.

4. Personal Data Conservation:

Personal data collected by ZUMUB under the terms of the Privacy Policy may only be kept for the period strictly necessary, considering the purpose of the collection.

If there is no relevant contact with the holder of personal data within a period of eight years, ZUMUB undertakes to delete or encrypt its personal data, except if it is necessary for the performance of its activity of for the fulfillment of its legal or judicial obligations.

At the end of the above indicated period, personal data will be definitively deleted or encrypted, without prejudice to the exceptions already mentioned.

5. Right of Access and Information:

The holder of the personal data may at any time request from ZUMUB information on the content and treatment of personal data collected, namely:

- Purpose for which they are intended;

- Legal base;

- Identity of the data controller or data protection officer, if this figure is implemented;

- Period during which the data will be maintained, and criteria used to fix this period;

- Concerned categories of the personal data;

- Recipients or categories of recipients for whom personal data have been or will be transmitted;

- Expected deadline for the preservation of personal data (where possible) or criteria used to set the deadline;

- The origin of the personal data – in case they were not provided directly by the holder;

- The existence of automated decisions and useful information on the rationale for such decisions (including the definition of profiles) and the importance and consequences of the processing of this information for the data subject.

In addition to this information, the holder of the personal data may:

- Request rectification, elimination or limitation to the processing of their personal data or to oppose to such treatment.

- Submit a complaint to a supervisory authority (in Portugal, the National Commission for Data Protection – CNPD).

The provision of a copy of the documents under processing will not harm third parties and it’s free. If copies of additional documents are requested, we may charge you a fee to cover administrative costs.

- Be informed of the appropriate safeguards for the processing of their data if they are transferred to a third country or to an international organization.

The holder of the personal data may also request, at any time, access to the personal data and the rectification, either to supplement or to correct incorrect or inaccurate data.

6. Right to be forgotten, limitation and opposition:

The user may request the deletion of his personal data, without undue delay, when:

  1. His/her personal data are not necessary for the purposes that have justified the collection;
  2. To revoke the consent on which the processing of personal data is based, without there being any other legal basis justifying the processing;
  3. To oppose the processing of personal information, without there being a legitimate interest justifying such processing;
  4. The processing of personal data was done by illegitimate or illegal methods;
  5. Need to comply with legal obligations;
  6. The personal information has been acquired through information society services.

The right to be forgotten may be limited if ZUMUB is obliged to comply with legal and/or judicial obligations that require the processing of the data in question, for the exercise of the right to freedom of expression and rights provided by the constitution or in case of public interest to data dissemination, for example, in the context of scientific, historical or statistical research.

The user may limit the processing of his/her personal data in the following cases:

  1. To correct the accuracy of his/her personal data;
  2. The treatment of the information is illegitimate and does not intend to eliminate it data, but the limitation to its treatment;
  3. When no treatment is necessary, except for compliance with legal obligations;
  4. During the period of verification of objection to the use of personal data.

In the event of limitation of the use of personal data, ZUMUB undertakes to use the data collected with the consent of the data subject or if it is obliged to comply with legal and/or judicial obligations requiring the processing of the data in question, in order to exercise the right of freedom of expression or other rights provided by the constitution, or in the case of public interest in the dissemination of data, for example in the context of scientific, historical investigations or for statistical purposes.

The holder of the data subject to treatment may at any time oppose the treatment of his/her personal data. In this case, the data will no longer be subject to treatment by ZUMUB, unless there is a legitimate legal justification for the use or if strictly necessary for legal or judicial purposes.

The data holder may object to the processing of his/her personal data for direct marketing purposes.

7. Right of complaint:

If you consider that the processing of your personal data violates the GDPR, the data holder can contact us by email or letter to the address of ZUMUB headquarters, so that we can clarify the situation.

The data holder may at any time complain to the responsible authority of the Member State where he resides, where he works or where the infringement was committed.

8. Portability:

If the owner of the personal data requires part or all the personal data for the conclusion of a contract or other legal instrument or for pre-contractual procedures, and if the data is processed automatically, it may, without prejudice to third parties, receive, in a structured format of common use and automatic reading, his/her data and to transmit them to another data controller or authorize us to provide the data to another responsible. This right shall not apply if the disclosure of the information violates public interest.

9. How to exercise your rights:

To exercise your rights to place any questions regarding the privacy policy, there is a Data Protection Officer (DPO) who is available to answer any question. You can contact our DPO via email:

10. Safety:

Your personal data is stored in a secure environment. All passwords are encrypted. To ensure your privacy and security, do not disclose your password to third parties.

At ZUMUB we have a secure connection (SSL), accessible for all relevant pages, including login, registration, checkout and payment processing.

If we detect a breach of your personal data, we will notify the control authority within 72 hours.

11. Cookies:

Cookies are small data files transferred from a website to your devices disk.

ZUMUB may use cookies to identify you if you use our website again.

Cookies do not contain personal information such as names, address, credit card number or other information considered to be confidential.

Browsers allow you to delete cookies on your computer. However, if you have cookies blocked you will not be able to register and enter our site, nor make purchases on the site, besides not having the benefits that these small files can offer you. To make purchases without having cookies enabled, please contact us.

By using ZUMUB website you agree to this Privacy Policy as well as the use of cookies, which are the following:

  • zenid, __cfduid, COOKIES_OF_COUNTRY_CODE: to identify you when browsing the website and to identify your behavior while browsing the website.
  • COOKIES_OF_IP_CLIENT, COOKIES_OF_COUNTRY_ID, COOKIES_OF_COUNTRY_DEFAULT_LANGUAGE,: to store information about your preferences and to help us personalize the information we make available to you.
  • utm_campaign, utm_source, utm_medium, coupon_code: to help us select which advertising we should show you taking into account the degree of relevance for you.
  • Cac, CLIENT_ACCEPT_COOKIE: to store your preferences about the use of cookies in a more generic way.

These are examples of other cookies used by partners:

Google Analytics

It gathers information about the use of our website and create reports related to the use of the website.

Relevant cookies: _ga, _gid, _gat, __utma, __utmb, __utmc, __utmt, __utmz


Tool that allows you to share blog content on social networks and with friends.

Relevant cookies: __atuvc, __atuvs, bt, di, dt, loc, psc, ssc, uid, uvc

Facebook Pixel

Tool that helps to evaluate the behavior of the people who came to our website through Facebook.

Relevant cookies: xs, wd, sb, presence, pl, m_pixel_ratio, fr, datr, c_user, act

Kwanko / Netaffiliation

A group specialized in marketing campaign management.

Relevant cookies:


Specialized partner in accelerating websites and content distribution (CDN).

Relevant cookies: __cfduid

Most browsers allow you to refuse, accept or delete cookies. The process to do so varies depending on the browser used.

Here are some ways to do it within the different browsers:

12. Final considerations:

We reserve the right to change the Privacy Policy at any time, in compliance with the provision of the General Data Protection Regulation.

Any changes to the Privacy Policy of our website will be published online.

This website is owned by ZUMUB and is developed by the company Zumub S.A., a Portuguese company based in Portugal, with the corporate entity number 509560237 and headquartered at Rua Marciano Tomáz da Costa, 24, Armazém 20, 2739-510, Cacém, Portugal.

If you need to contact us, or if you have any questions or suggestions regarding our Privacy Policy, please do so as follows:

In person

From Monday to Friday, 9 AM to 6 PM, at the above-mentioned address.

By mail

In the above-mentioned address (point 12)

By email

General information: contact us


By phone

Telephone number: +351 214 264 526.

ZUMUB, 18 May 2018.

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