Earn points (ZumubPoints) and exchange them for free products!
ZumubPoints are incentives that we offer so you can earn free products!
There are several ways to earn these points:
You can see more ways to earn points on the "ZumubPoints" tab in your customer account.
ZumubPoints can be exchanged for products at the moment of placing an order, or accumulated in for future use. When you save your points, you can exchange them for more valuable products. To use your points, after placing items in the shopping cart, a catalog will be presented on the same page below, where you are informed of the total of ZumubPoints available in your account and the products that you can receive for them. Then, simply click on the product you want to exchange and it will automatically be added to your shopping cart, without any costs! If you see products in gray in the ZumubPoints catalog, it is because you don’t have enough points to exchange for these products. If you remove the products from the shopping cart before completing the order, the corresponding ZumubPoints will be returned to you.
You can see the history of the use of your ZumubPoints in the corresponding tab in your ZUMUB account. To do this, simply login and click on the tab with customer name and select the "ZumubPoints" option. On this page, you can check how many ZumubPoints you have earned with each order and how many ZumubPoints are available in total.
ZUMUB offers several types of coupons for different purposes to their customers. They are:
They allow the customer to benefit from promotions published by ZUMUB in the various types of media. They are presented in the form of codes, which can be alphanumeric or exclusively alphabetic. The promotions obtained through this type of coupon are immediately effective in the shopping cart, either as an effective discount on the value of the order or as the offer of additional products. The validity of use for this type of coupons is specific for each campaign and is subject to the conditions published.
Note: The NEW coupon that is offered for the customer's first order has a specific validity of 30 days after the registration of the customer, and is valid only for orders over € 35
These coupons allow you to accumulate credit in the form of discount coupons.
The value of the stash discount is calculated by multiplyimg the total value of products included in the campaign times the percentage defined for it. A new and unique discount coupon with the calculated value is created, for you to use in the next order.
The generated unique discount coupon only allows one single use. The amount of the shipping costs cannot be paid with an accumulation coupon. The validity of these coupons is 90 days after the activation.
They are an option offered by ZUMUB in order to expedite reimbursement to the client. They have the form of alphanumeric codes and are provided by customer service. These coupons result from the handling of incidents related to products sent by ZUMUB or even from returns made by customers and always reflect the value paid for the product in question and, if applicable, the amount of the shipping costs, discounting it on a next order. The validity date of these coupons is 5 years after the creation of the coupon.
The use of coupons is not cumulative and it is not possible to use more than 1 coupon at a time. Thus, it is up to you to decide what’s the best way and moment to use the coupons. To use any coupon, insert and apply the code in the text box provided, on the shopping cart page.